Purchasing Policy

Purchasing Policy

Last Updated: 01/09/2023

Welcome to Hi Mango Organic Products Shop. Our Purchasing Policy outlines the guidelines and processes related to the purchase of our organic products. By making a purchase from our shop, you agree to abide by the terms and conditions described herein.

1. Product Selection:

We are committed to offering a diverse selection of high-quality organic products that meet our strict quality and sustainability standards.

Our product offerings may change from time to time based on seasonality, availability, and customer demand.

2. Pricing:

Product prices are listed on our website and are subject to change without notice. We strive to keep our pricing competitive while maintaining the quality of our products.

Prices may vary based on factors such as product type, quantity, and any ongoing promotions or discounts.

3. Placing an Order:

To place an order, simply select the desired products, add them to your cart, and proceed to checkout.

By completing the checkout process, you are making an offer to purchase the selected products at the prices and under the terms and conditions specified on our website.

4. Order Confirmation:

Once your order is submitted, you will receive an order confirmation email containing details of your purchase, including the total amount, shipping information, and order number.

This confirmation serves as an acknowledgment that we have received your order.

5. Payment:

Payment for your order is due at the time of purchase.

We accept various payment methods, and all transactions are processed securely.

6. Order Fulfillment:

We make every effort to process and ship orders promptly. However, order processing and delivery times may vary based on factors such as product availability and shipping location.

You will receive a shipping confirmation email with tracking information once your order is dispatched.

7. Cancellation and Modification:

You may cancel or modify your order before it has been shipped. Please contact our customer support team as soon as possible to make changes or request a cancellation.

8. Out-of-Stock Items:

In rare cases, if a product you have ordered is out of stock, we will notify you promptly. You can choose to receive a refund or wait for the product to become available, whichever you prefer.

9. Returns and Refunds:

Please refer to our Returns and Privacy Policy for detailed information on how to request a return or refund.

10. Customer Support:

Our dedicated customer support team is available to assist you with any questions or concerns related to your purchase. Feel free to reach out to us using the contact information provided on our website.

11. Bulk and Wholesale Orders:

For bulk or wholesale inquiries, please contact us directly to discuss pricing, availability, and delivery options.

By making a purchase from Hi Mango Organic Products Shop, you acknowledge that you have read, understood, and agreed to our Purchasing Policy. This policy is subject to change, and any updates will be posted on our website.

Thank you for choosing Hi Mango for your organic product needs. We are dedicated to providing you with the highest quality organic products and excellent customer service.

Sincerely,

Mahenthiran S

MD of Hi Mango

Hi Mango Organic Products Shop